Great company - Customer Service Hybrid Terminix Employee Review

4.0
Feb 23, 2024
Recommend
CEO approval
Business Outlook

Pros

work from home, company supplies equipment, benefits, good pay, commission is uncapped, paid training, good support and training team

Cons

structures are not beneficial to employees since the merger with Rentokil, seems like they are turning every dept into a sales dept, metric minimal are un realistic

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Terminix Response
2y
Thank you for taking the time to share your feedback. We understand that growth and innovation can cause big changes and appreciate the flexibility of our colleagues as we continue to improve the customer and colleague experience. We hope you’ll reach out to myhr@terminix.com to discuss your concerns in more detail.

Explore other reviews about Terminix

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Weekly pay is great I think

Cons

I’m not too sure about it.

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The interview itself was professional, and the position initially appeared to offer strong career potential. The compensation package, company vehicle, and advancement opportunities were what attracted me to apply in the first place.

Cons

The hiring process was excessively long, impersonal, and poorly communicated. I was repeatedly told the company was excited to have me join the team, yet I was never given an opportunity to discuss or explain my background before being rejected. Communication consisted almost entirely of generic, copy-and-paste emails, leaving me feeling like another number instead of a person.

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