The Struggle is Real - Finance Texas Capital Employee Review

2.0
May 12, 2021
Recommend
CEO approval
Business Outlook

Pros

The company has decent benefits and the pay has historically been good (depending on your position). You’ll definitely make more money coming from outside the company as pay increases are minimal, even if you’re promoted. To be fair, this is the case for many companies so get as much as you can up front. Many employees are great to work with and have continued to try to make the best of an extremely chaotic situation which has persisted for almost two years now. This chaos existed prior to new executive leadership but their communication tactics and brash decisions have done nothing to improve the situation. Returning to the office is not a problem as the culture among most colleagues is awesome, however, the decision to not pursue some sort of formal Alternative Work Arrangement for those not required to be in office each day is short-sighted and appears to be based entirely on the CEOs comfort level. It is confusing that leadership within each division is not trusted to adequately assess their employees ability to manage and balance work either in office or from home.

Cons

Chaos, constant chaos. In more than 15 years working in financial services I thought I had been through the worst of chaotic situations, only for TCB to say, “hold my beer and watch this.” There is hope that as leadership changes begin to slow the chaos will diminish, but that has not happened yet. Others have mentioned employees having to use PTO when branches were closed during the Texas ice storm in February and that really has left many of us wondering about the priorities of our new leadership team. Like most companies there is always so much spin and positivity coming from the top. This wouldn’t be bad except execution and implementation rarely matches the picture painted for employees. Everyday many of us wonder which of our work friends/colleagues will be next to turn in their notice. I typically try to keep a level head when it comes managing my expectations from my employer but, unfortunately, TCB has found a way to make even those of us who are calm and consistent to wonder why the hell we’re still here. The embers of the previous culture where you really felt valued as an employee are basically extinguished. If I’m being totally honest, work here if you really need a job and are in need of an income. Otherwise, there’s really nothing else that separates TCB any longer from other banks and the competition. If you’re choosing between multiple offers, only take the one from TCB if it pays the most and you really need that little bit extra.

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Texas Capital Response
5y
Thank you for taking time to share your perspective. Our culture is very important to us and we care deeply about these comments. We strive to have a culture that is driven by innovation, collaboration and accountability. We believe that we have the best employees in the industry and their success and our overall work environment is paramount to us. We welcome the opportunity to discuss this further. Please reach out to Human Resources to set up a time to talk.

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