Academically satisfying and supportive, but the bureaucracy and poor communication causes too much frustration. - Anonymous employee Texas State Employee Review

There is very poor communication and too many clerical errors. Mistakes over funding or errors in databases and registration systems can take several months to fix, if they're ever fixed at all. There were several times where I had to go between offices and talk to office staff in different departments to get a payroll mistake or registration error fixed. For one instance of getting funding, I filed paperwork in the beginning of the Fall semester. The paperwork was lost (without notifying me of the mistake), so I re-filed in January when I noticed the funds weren't going through. It is now May, and I am still sending paperwork in to get reimbursement. In my experience, this is typical of Texas State. A lot of the technology is also insufficient or outdated. E.g., 170 mb for e-mail, including sent,drafts, and trash.