Used to be an excellent company until the most recent merge with N2Y - Business Development Executive Texthelp Employee Review

1.0
Nov 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Coworkers are wonderful. Some managers are wonderful, particularly my manager.

Cons

Since the merge, several people, including me, have been laid off. This sometimes happens when companies merge, but in this case, it was not handled very well. Five Arrows, which owns both Texthelp and N2Y hired a CEO who I thought at first was a reasonable person. Now, I am not too sure. The atmosphere is toxic, scary, and threatening. Being laid off might have been a blessing.

Explore other reviews about Texthelp

5.0
Oct 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Love the people and the job

Cons

No complaints. It's a great company

2.0
Jan 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The mission feels like a bright light in a dark and cloudy B2B landscape. Smart people who really care.

Cons

Leadership does not know how to empower teams at scale Grossly underestimated merger and acquisition resourcing Inconsistent product discipline Non functioning CRM Fantastical financial targets with no tangible plan in sight

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