2.0
Mar 2, 2020
Anonymous employee
Current employee, more than 5 years
Recommend
CEO approval
Business Outlook
Pros
Some of the people make the job worth coming to.
Cons
Let's begin with the high revolving door among customer service reps aka your supervisor. You will find the average CSR in our location has a life span of 6 months to a year. In turn you continue to have to introduce yourself to your new supervisor. Why is this such a issue, look at it this way, when it comes time for your merit based pay raise every year, the person making the decision on what percent you will receive is the person you just passed in the hall. How about giving that roll to your leads, they seem to have a bit more stability. The company continues to loose good employees, that has a lot to do with the people in places they shouldn't be.