Needs Improvement - Client Manager The Baldwin Group Employee Review

Supportive and collaborative culture. Colleagues support each other. Leadership is newer, but is intent on doing right by the clients and the colleagues, and it seems like they are working on trying to make things easier for everyone.

Seasonal business means some times of year are really challenging, but this is to be expected everywhere in the industry. Could do more, faster with AI, but it seems like good progress is being made.

I was previously proud to say the company I worked for a company that took care of their employees and followed the Azimuth in all decision making, but it feels as if a switch has been flipped by senior management since beginning of Q1. The majority of colleagues care very much about their coworkers and clients.

Unfortunately the “Bean Counters” are now at the helm, and senior management seems to have strayed from following everything the Azimuth stands for. They are hurriedly rushing out half-baked changes by outsourcing work over seas with a full speed ahead, no matter if it works or not, mentality, while still expecting significant client retention and growth.