Pros
I really enjoy the people I work with, both managers, associates, and members. The company has been able to keep many of us working all through the COVID crisis, and has shown itself to be very flexible in working to be responsive to the concerns and needs of members and employees.
Cons
I feel the company could better communicate to associates when advancement opportunities or job openings become available. It seems some people are just installed into a new job position, without the position being opened for applications by interested associates. For a company that states that inclusion is a priority, this methodology of filling job positions reeks of favoritism and exclusion. It's likely that many qualified individuals are left in the dark, and not given the opportunity to grow with this company.