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The Broad Institute

Engaged Employer

Decent place to work as an admin but highly dependent on which group you work for - Administrative Assistant The Broad Institute Employee Review

3.0
Dec 17, 2019
Recommend
CEO approval
Business Outlook

Pros

- Building and location is very nice - There is a garage (at a reasonable price) if you have a long commute and need to drive in - admin community is very helpful when you need something or need information - benefits are pretty good - vacation time is pretty good - They will reimburse you for around 1 class a semester after your first 3 months of employment - Mediocre work/life balance (this isn't really a pro or a con I would say in the middle)

Cons

- admin on-boarding process is incredibly terrible and frustrating. you don't get nearly enough information then people continuously tell you what you did wrong but you weren't told about it in the first place. The current process in place is an "admin buddy" your first month and they have a list of things to go through but I don't think the list was nearly helpful enough and should be modified - been working here for a few months and there are still things that come up that I had no idea about bc my managers nor my "admin buddy" told me about it - Some managers don't let you work from home even in extenuating circumstances and even if you are able to do the same job at work - pay is not great - this might have been my own fault for not asking for more money - yearly increase isn't great - company wastes a lot of money. there's a free coffee cart every day that they pay an absolutely ridiculous amount of money for and could be going towards anything else. Personally, I don't think we need it since there is a coffee machine on every floor - There are fitness classes but no gym. I think more people would prefer working out alone vs fitness class and I'm sure they're spending too much money on the instructor when they could probably save up and build a work gym instead - Unsure about career opportunities for admin, although I may be too new to know

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The Broad Institute Response
6y
Hi, this is Gillian Mackay-Smith, Manager of Administrative Operations. Thank you for writing a review. It’s great to hear your positive feedback about our benefits. Broad is always looking for ways to improve and increase support for our community so employees can focus on the amazing work that happens here every day. I’m sorry to hear that you didn’t find our onboarding process to be effective. Learning from mistakes is the best way to grow, and the only way we can improve is through feedback. I would like to hear more about what didn’t work for you in this process and your suggestions for changing it in the future. If you are looking to take career development steps or want to map out a growth path for your career, please feel free to reach out and I can provide resources and help you start building a plan. I am here as a resource for the administrative support community, so please know that you can come to me with challenges and I will help you find solutions.

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Pros

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Cons

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The Broad Institute Response
1w
Thank you for your honest feedback about your experience working at the Broad!
4.0
Jul 2, 2026
Recommend
CEO approval
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Pros

Benefits, such as PTO and health, are fantastic.

Cons

A pro and a con are there are rarely set ways to do things. You can pave your own way, but others could be paving a way to the same destination and just creating more paths when it would be better to work together.

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The Broad Institute Response
1w
Thank you for your thoughtful review! We love that you feel the autonomy to pave your own way here, and recognize that also can present its own challenge with duplicating efforts.
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