Dec 17, 2019
The Broad Institute Response
6yHi, this is Gillian Mackay-Smith, Manager of Administrative Operations. Thank you for writing a review. It’s great to hear your positive feedback about our benefits. Broad is always looking for ways to improve and increase support for our community so employees can focus on the amazing work that happens here every day.
I’m sorry to hear that you didn’t find our onboarding process to be effective. Learning from mistakes is the best way to grow, and the only way we can improve is through feedback. I would like to hear more about what didn’t work for you in this process and your suggestions for changing it in the future.
If you are looking to take career development steps or want to map out a growth path for your career, please feel free to reach out and I can provide resources and help you start building a plan. I am here as a resource for the administrative support community, so please know that you can come to me with challenges and I will help you find solutions.