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The Carlyle Group

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Bait and Switch - Sales Representative The Carlyle Group Employee Review

2.0
Oct 8, 2019
Recommend
CEO approval
Business Outlook

Pros

People are the best part of the company. People are supportive and care about what they do. My manager seems to care about my success and happiness at the company. Good car reimbursement program.

Cons

You must wait 3 months for health insurance. If I’m fully investing in the company, why aren’t they fully investing in me? Only 2 weeks of vacation to start, regardless of your position Management works all hours including weekends and they expect the same from you. Do not believe them if they say they care about “work life balance” Shared rooms with coworkers for company events, who even does this? Every salesman is overloaded and underpaid. They purposely make monthly commission unobtainable. Some of my coworkers have had to get second jobs to support their families. Complete mess internally - high level directors suddenly fired or let go, poor customer service and ordering process, outdated systems. Concerns or solutions to the internal problems are not taken seriously and/or not heard by management. No management of accounts - duplicates and incorrect account assignments make it impossible to see which sales you get credit for and which you don’t. Inside sales versus outside sales competition for established accounts. Salesmen are given an enormous amount of administrative and customer service work which takes away 30-50% of each salesmen’s time.

Explore other reviews about The Carlyle Group

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for.

Cons

The Pay is not great.

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Demonstrates a structured troubleshooting process Shows strong customer service and communication Highlights problem-solving and analytical thinking Acknowledges that you can work with unfamiliar applications Emphasizes use of documentation and knowledge bases Shows willingness to escalate appropriately when needed Focuses on keeping the customer informed throughout the process Reflects a calm, professional approach to complex issues

Cons

Somewhat generic and could apply to almost any support role. Doesn't include a real-world example or specific tools/processes you've used. Doesn't explicitly mention prioritizing business impact or urgency. Doesn't highlight ownership of the issue from start to finish. May not strongly differentiate you from other candidates who give similar responses. Doesn't emphasize documenting findings or sharing knowledge for future cases.

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