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The Carpet Guys

Is this your company?

Massive turnover for a good reason. - Call Center Agent The Carpet Guys Employee Review

1.0
Mar 1, 2024
Recommend
CEO approval
Business Outlook

Pros

I was able to have a job until I found a better one.

Cons

Everyone treated the call center workers as if they were inferior in every way. They even required them to clean the showroom, change out every office's trash cans, and take turns as the front receptionist. If you scheduled a carpet salesman to drive to a city they didn't like to provide a quote, they would take it personally.

Explore other reviews about The Carpet Guys

5.0
Mar 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. The CEO and the owner have tremendous vision and growth strategies. Everyone works hard and are rewarded for their efforts with an employee culture that is team oriented and collaborative. Many perks such as special trips, employee events and an owner who really cares. The CEO is exceptional and so approachable. He literally sits down with new hires to get to know them as does the owner.

Cons

The culture is forward thinking and exciting for those who enjoy a fast-paced work environment. May not be ideal for those who want to stay rooted in one spot with minimal change but the company supports all team members in whatever career path they choose.

3.0
Mar 16, 2025
Recommend
CEO approval
Business Outlook

Pros

You are able to take your breaks and lunch all at once meaning you get an hour long break/lunch if you want or you can spread them out.

Cons

Everyone treats you like a glorified janitor. Everyone expects warehouse to be able to drop what they're doing and work on something else. The company doesn't actually value the people in warehouse.

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