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The Cheesecake Factory

Engaged Employer

The location I worked was broken - Server The Cheesecake Factory Employee Review

1.0
Sep 22, 2016
Recommend
CEO approval
Business Outlook

Pros

The Server staff was enjoyable to work with. The back of the house was nice. Parking was easy enough during non holidays.

Cons

Management insulted you. The back of the house was nice, but they sent out the incorrect food on a regular basis. I would have a food make error once per slow shift. Saturday night around 5 a shift. It was the dirtiest restaurant I have ever worked for. Nothing was ever cleaned properly. Floor to ceiling and every plate in-between I did not trust. Many things were broken and never fixed. Standing water in drains. You get the idea.I was also told I would be able to move up with the company. After leaving the company I found that was a lie to get me to work longer hours for free.

Explore other reviews about The Cheesecake Factory

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

it was really good and fun

Cons

nothing bad about it good environment

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Cheesecake Factory is easily the best company I've ever worked for...and I've been through a lot. Beginning with the company culture, and extending all the way through operations and into our restaurants, I've been inspired every day by the approach everyone takes to their positions and their daily interactions. Other companies hold certain values, but everyone at The Cheesecake Factory believes in and lives by them every day. The warmth and dedication to their individual roles and responsibilities is only amplified by their commitment to integrity, decency, and doing whatever it takes to support every single person else around them. Everyone is not just accepted but welcomed with open arms for who they are and what they bring to the office every day. I couldn't say enough good about this place, and I hope to never leave.

Cons

Like every company that's been around for almost 50 years, it's a little slow to adapt to current times when it comes to technology or a few other recent best practices. But no one is closed to new ideas—it just takes a while for them to take hold. Salary levels are fine, but growth takes time at the company—mainly because no one ever leaves (in a good way)—and that may not be the best fit for everyone. But the pros about this place make it worth it.

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