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The Cheesecake Factory

Engaged Employer

Former Bartender- as an experienced bartender, I thought I knew it all, until I started working here. - Server Trainer/Bartender The Cheesecake Factory Employee Review

4.0
Oct 10, 2016
Recommend
CEO approval
Business Outlook

Pros

Even during the slow seasons, this is one of the best corporate restaurants to make money as a tipped employee. You can always joke around and play with staff or managers, but if you stay moving, there is always money to be made. Personally, I preferred joking with guests, and attending to every detail of their experience, needless to say, I am the one getting consistently good tips, regardless of how you want to stereotype the clientele. High standards give you a workplace you can be proud of as well as constant learning opportunities. Cross training is encouraged, and a great way to empower staff. Endless staff perks!

Cons

Bureaucracy, politics, and corporate interest are the games you need to master in order to excel. Management is spread so thin, with so many tasks, that they always need staff to take on management responsibilities, it creates added stress that trickles down to staff, and it makes it difficult to get help from management, when needed.

Explore other reviews about The Cheesecake Factory

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

it was really good and fun

Cons

nothing bad about it good environment

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Cheesecake Factory is easily the best company I've ever worked for...and I've been through a lot. Beginning with the company culture, and extending all the way through operations and into our restaurants, I've been inspired every day by the approach everyone takes to their positions and their daily interactions. Other companies hold certain values, but everyone at The Cheesecake Factory believes in and lives by them every day. The warmth and dedication to their individual roles and responsibilities is only amplified by their commitment to integrity, decency, and doing whatever it takes to support every single person else around them. Everyone is not just accepted but welcomed with open arms for who they are and what they bring to the office every day. I couldn't say enough good about this place, and I hope to never leave.

Cons

Like every company that's been around for almost 50 years, it's a little slow to adapt to current times when it comes to technology or a few other recent best practices. But no one is closed to new ideas—it just takes a while for them to take hold. Salary levels are fine, but growth takes time at the company—mainly because no one ever leaves (in a good way)—and that may not be the best fit for everyone. But the pros about this place make it worth it.

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