Jul 8, 2017
The Cheesecake Factory Response
9yThank you for leaving this review. Insight like yours is extremely valuable as we continue to think of ways to not only improve the guest experience, but the employee experience as well. We promote a culture of communication, so we certainly hope you've expressed your concerns with your GMs directly (we're thrilled to see you think so highly of them!). We also hope you've utilized our employee feedback collector CakeTalk on the portal. If you're not familiar with it, please ask a manager - we read every suggestion that comes through and have made some significant changes thanks to those suggestions. Thanks for taking the time to leave this review and for being part of our family! We hope you'll consider returning in the future.