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The Cheesecake Factory

Engaged Employer

Server - Food Server The Cheesecake Factory Employee Review

1.0
Dec 29, 2017
Recommend
CEO approval
Business Outlook

Pros

The food is very tasty!

Cons

Management style - favoritism/unprofessional/bad sections to new employees Odd hours/low pay (dependent upon section) I could not stress enough how bad the management was at this location. Sections do not rotate/based on seniority I would leave with on average 30 dollars a night because I was continually placed in low volume section The tip out is 30% of pay!!! Absolutely crazy-tip our bartender/bus/food runners The sidework was UNBELIEVABLE-took over an hour to complete!! It was the worst job I’ve ever had in my life...but I’m happy I have quite a few horror/funny stories to tell about my experience there

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The Cheesecake Factory Response
8y
Thank you for taking the time to write us this review! We're extremely disappointed to hear that your experience wasn't the best, and we work very hard to emphasize and strengthen positivity, support, and work to provide as many professional opportunities for our staff as possible. Although you're no longer a part of our family, please feel free to call staff relations at 818-871-3000 to express any more concerns/issues that you may have had working with us. Someone will be more than happy to help you out. Thank you!

Explore other reviews about The Cheesecake Factory

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great training, great benefits fun coworkers

Cons

Long hours, parking not the best

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

it was really good and fun

Cons

nothing bad about it good environment

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