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The Cheesecake Factory

Engaged Employer

It has it's ups and downs - Anonymous employee The Cheesecake Factory Employee Review

3.0
Jan 13, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best thing that comes out of working there is the room for personal growth that they offer. I started off as a server quickly became one of the Designated Trainers(DTs) and within a year they promoted me to bartender.

Cons

They seem to be lacking on their management end. The restaurant that I work at has had 3 new managers and from what I can see from them, and from the managers that have been there for awhile, is they need a better training program for their managers. Most of the time they seem like they are running around with their heads cut off and most of their decisions don't always seem to be the best choice just the first thing they think of.

Explore other reviews about The Cheesecake Factory

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

it was really good and fun

Cons

nothing bad about it good environment

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Cheesecake Factory is easily the best company I've ever worked for...and I've been through a lot. Beginning with the company culture, and extending all the way through operations and into our restaurants, I've been inspired every day by the approach everyone takes to their positions and their daily interactions. Other companies hold certain values, but everyone at The Cheesecake Factory believes in and lives by them every day. The warmth and dedication to their individual roles and responsibilities is only amplified by their commitment to integrity, decency, and doing whatever it takes to support every single person else around them. Everyone is not just accepted but welcomed with open arms for who they are and what they bring to the office every day. I couldn't say enough good about this place, and I hope to never leave.

Cons

Like every company that's been around for almost 50 years, it's a little slow to adapt to current times when it comes to technology or a few other recent best practices. But no one is closed to new ideas—it just takes a while for them to take hold. Salary levels are fine, but growth takes time at the company—mainly because no one ever leaves (in a good way)—and that may not be the best fit for everyone. But the pros about this place make it worth it.

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