Pros
Its a fun job most of time and people are very friendly. The work is simple once you have it down pat, you can mix it up by learning to reset every game. You can move up in the company eventually. It's never really same old same old
Cons
You are called in for a shift based on what games book so if your schedule to come in at 5 they might move you to 6:30. Less hours as a result. They say you can get a raise but their base pay is so low, it would take you five years to ever reach close to 15 an hour unless you are promoted to HQ. I'm barely making enough to pay my rent. They expect you to have an upbeat attitude about everything but there is no outlet. You just have to brush it off and say "I just work here." Because most complaints are in one ear and out the other