Totally Toxic - Manager The Escape Game Employee Review

2.0
Dec 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Job is basically rote repetition so not hard to learn, the other employees are generally cool

Cons

The company prides itself on its culture but is actually extremely toxic. Expect long hours for minuscule pay, won’t give sick time (had a manager’s sick child sleeping on the floor because they wouldn’t give her time off to care for her daughter, called another manager multiple times while she was hospitalized expecting her to return to work), and generally do not care about their people only about money. Tons of game components constantly broken, many to the point of being dangerous, that are just never addressed. Many employees last less than 2 years because “corporate” is a bunch of bullies. GMs easily make triple what other employees do and earn bonuses based on store performance that are not distributed to any other employees, including other managers of their store. Overall corrupt and a toxic culture to invest your talents under.

Explore other reviews about The Escape Game

5.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

So much fun and good career opportunities! Good values

Cons

You to be really engaged. Late nights sometimes.

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The team itself and the coworkers were rad. Everyone is positive and supportive but not in a toxic positive way.

Cons

--its really bizarre policy to make your plus ones pay for the game...on training games. And do you get paid while training on a game? Nope. Ive never seen any other escape room operate that way and it came off so greedy that friends I brought almost questioned me working there. -very passive aggressive store management. Yes its important to have professionalism but management will get on you for petty small things that made no difference to the guest experience. They also dont seem to be familiar with workers laws in the location theyre managing. --starting out they'll send you home early rather than taking time to train you on everything. If its a tiny bit slow, you get cut. This makes pay incredibly unstable and the pay was already abysmal for the area. --I didnt mind company values at first but it rapidly becomes clear that their generosity and integrity values are only for guests, not for employees. In fact they'll be incredibly stingy towards you. --once your hours stop getting cut, if you've stayed in the trenches long enough, now they suddenly put you on for 11 hour shifts. And schedule requests are often ignored. --if I ever end up rich I want to buy the company out and run it better out of sheer spite.

1
See reviews by: Helpful|Rating|Date|All