Quick advancement with little training and pay stinks! - Checkout Coach The GIANT Company Employee Review

2.0
Feb 28, 2010
Recommend
CEO approval
Business Outlook

Pros

I've always said - the only reason I wouldn't leave Giant are the people I work with. Fellow employees and associates (at least in my store) get along really well. And, my manager is very good at balancing work, school, and a social life for every employee. As a college student, she always asks me if the work load is too much, and how many hours I'd like to work. After 2 years, I have advanced through 4 positions, working my way from bagger to checkout coach (front-end supervisor).

Cons

Many of the upper level managers treat employees like crap. The COM (Customer Operations Manager) will be the one in every Giant Food Store to praise employees, but that is the only manager to expect any sort of praise from. Most of the time, little or no training is provided for new jobs titles. For example, when I started checkout coach (front-end supervisor) I was given 2 nights of "shadowing" where another checkout coach was scheduled with me, then I was off on my own. I had to make my own lists of everything I needed to do to make sure it was done correctly.

Explore other reviews about The GIANT Company

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

great benefits and work environment

Cons

no complains, great place to work

avatar
The GIANT Company Response
1mo
Thank you so much for reaching out. We aim to provide a welcoming and inclusive environment, where all team members feel heard and valued. We appreciate you sharing your great experience! Take care
2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked with my schedule. Immediate supervisor(s) and teammates were fantastic.

Cons

4 weeks prior I spoke with management requesting to wear a kilt. It was approved and there were no concerns expressed by staff or customers. The new store manager sent me home for a dress code violation stating that kilts were a food safety issue. HR was involved and decreed that kilts were not allowed but was unable to explain why. I requested additional guidance from someone higher within HR but ultimately was ghosted.

See reviews by: Helpful|Rating|Date|All