Good and bad workplace - Giant Direct The GIANT Company Employee Review

3.0
Aug 30, 2022
Recommend
CEO approval
Business Outlook

Pros

There is room for advancement, not as quick as you would hope. Full time employees get vacation, personal, and sick days, benefits, 401k. All locations are different, I have worked at great locations, and work at a not great location!! I have met some amazing people at giant, both workers and customers!

Cons

The job application pool is so low they are desperate and hiring anyone. Employees are doing whatever they want and getting away with it because of not enough staff. Managers at my location are not fair with distributing labor to departments, they expect departments to run on a ridiculously minimal amount of hours, and when we ask for help are told to figure it out, or shop orders faster. The direct shoppers have less than 2 hours to do a time slot which has up to 6 orders, (some stores have 9/10 an hour) so technically an hour, because every hour orders come thru. The manager spends most of her time in the office, and talks down to people. They start at around $15 but there are people who have been there 18 years who are only making $12-$13. It’s good they raised the starting pay but need to look out for the reliable workers who have been there years, and not take them for granted. Because of not being able to schedule the correct amount of labor needed, I’m doing 2-3 peoples jobs and can’t get everything a lead needs to get done. And if it’s busy and I stay later to help my employees out so they aren’t stuck, I get yelled out for over time, and have to cut the time a different day! I used to LOVE going to work and taking as many shifts as I can. Now I am so exhausted and stressed, I dread going to work. It all starts at the top of the totem pole, I have never seen so many unhappy employees at one location.

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The GIANT Company Response
3y
Thank you for taking the time to share your experience. Great teams start with great leaders, and we're sorry to hear you didn't have a positive experience. We'd like the opportunity to continue the discussion and learn more about your experience - please reach out to betterfuture@giantmartins.com.

Explore other reviews about The GIANT Company

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

great benefits and work environment

Cons

no complains, great place to work

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The GIANT Company Response
1mo
Thank you so much for reaching out. We aim to provide a welcoming and inclusive environment, where all team members feel heard and valued. We appreciate you sharing your great experience! Take care
2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked with my schedule. Immediate supervisor(s) and teammates were fantastic.

Cons

4 weeks prior I spoke with management requesting to wear a kilt. It was approved and there were no concerns expressed by staff or customers. The new store manager sent me home for a dress code violation stating that kilts were a food safety issue. HR was involved and decreed that kilts were not allowed but was unable to explain why. I requested additional guidance from someone higher within HR but ultimately was ghosted.

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