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The Hanover Insurance Group

Engaged Employer

It's impossible to handle auto claims here - Auto Liability Claims Adjuster The Hanover Insurance Group Employee Review

2.0
Mar 28, 2019
Recommend
CEO approval
Business Outlook

Pros

Bennies are not bad for the industry, especially 401k. PTO days are hard to work with.

Cons

Way too many disconnected systems and work arounds. People leave and don't get replaced by the same experience. Managers can't deal with it all. Everyone who works in a claims departments knows there's always too much work - job security at least - but here it's really hard.

Explore other reviews about The Hanover Insurance Group

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent Culture stands out the most for sure.

Cons

None that I am aware of.

4.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work/life balance. Manageable workload. Clear expectations.

Cons

Payment structure could be better, but the same could be said for most carriers.

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