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      The Hanover Insurance Group

      Engaged Employer

      The Hanover Insurance Group reviews

      It was a decent job while it lasted. If you want a foot into understanding insurance it's a good way in. - ISP The Hanover Insurance Group Employee Review

      2.0
      Jan 28, 2015
      Isp
      Recommend
      CEO approval
      Business Outlook

      Pros

      Smaller insurance company. Nice incentives for employees. Great holiday parties.

      Cons

      As an ISP, Anyone with Good sales advances automatically. They don't really tend to look at what was done the right way or in favor for the customer. Upper management cares about sales, and average handle time. Typical call center environment except in a smaller environment.

      Explore other reviews about The Hanover Insurance Group

      5.0
      Oct 30, 2025
      Director, business operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Value-driven Promotes from within Highly focused on employee development and growth Excellent benefits!

      Cons

      Technology in our space was a bit dated but the company was actively moving towards remedying that when I left

      4.0
      Jun 21, 2026
      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work/life balance. Manageable workload. Clear expectations.

      Cons

      Payment structure could be better, but the same could be said for most carriers.

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