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The Hanover Insurance Group

Engaged Employer

Perpetually Understaffed - Associate Auto Adjuster The Hanover Insurance Group Employee Review

3.0
Oct 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Lot of focus on work "culture", most of the people here are pleasant to work with and like helping others. Benefits are good, hybrid work schedule. Regular company meetings to discuss company standing.

Cons

APD is just constantly understaffed, causing work load to be high for the employees that do stay with the company, making this a pretty stressful position. I don't feel management has a real understanding of how many people are really needed for this position because at company meetings they are always saying we are close to being fully staffed. Pay is at the lower end for adjusters in my location. There needs to be a dedicated customer service team to handle incoming calls, and there isn't.

Explore other reviews about The Hanover Insurance Group

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent Culture stands out the most for sure.

Cons

None that I am aware of.

3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, polite, and environment for advancement

Cons

Goals are very un reasonable. They will work you to death. Extremist left wing values are constantly in your face here. Straight and Christian hate are inter woven in all of their policies and speeches etc. As a life long Democrat I even find it distasteful and inappropriate.

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