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The Hanover Insurance Group

Engaged Employer

Insurance Service Professional (ISP) - ISP The Hanover Insurance Group Employee Review

3.0
Aug 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Great company that's been around for more that 150 years! Great benefits and is located in a beautiful building that's in the heart of Atlanta. Very friendly staff. Many people have been with the company for 5 plus years. Room for growth is definitely there. In this position you MUST wait a year before you can do anything.- tuition reimbursement, 401 K, promotions, designations, etc. so be aware of that coming in!

Cons

Too many freaking systems!!! Its very overwhelming. There's at least 7 standard systems you must navigate through daily along with other random forms, notes and websites you must use based on each scenario that may come your way. Training can ONLY do so much. On average it takes a year or so to get comfortable and used to the system(s).

Explore other reviews about The Hanover Insurance Group

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent Culture stands out the most for sure.

Cons

None that I am aware of.

4.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work/life balance. Manageable workload. Clear expectations.

Cons

Payment structure could be better, but the same could be said for most carriers.

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