4.0
Nov 5, 2018
Former employee, more than 10 years
Recommend
CEO approval
Business Outlook
Pros
Good company to work for. Great flexibility and work from home, good pay and pay for performance. Decent health benefits and 401k match. Generous amount of vacation time.
Cons
Very high standards and unfair customer loyalty surveys that seem to weigh more than anything. Any score received less than an 8 is a bad survey! Too many useless time consuming meetings. Not much job or room for career advancement. Alot of turnover causing high caseloads and intake. Need to obtain “badges” just to get an internal interview.