Best place to work in AZ? Keep looking.... - Personal Lines Sales The Hartford Employee Review

3.0
Apr 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Nice building, plenty of PTO and work with some good people.

Cons

The comp plan is complicated. You have to use an excel spread sheet or the gimmicky dashboard to see if you going to make your bonus. You will see hundreds of dollars disappear from your bonus in one bad sales day then they will punish you for quote avoidance. Never heard that term until coming here. Most companies want you to quote often because you're getting in front of the customer. More quotes, more opportunity to make a sale. It is Business Management 101 that if your sales staff becomes disenchanted with the comp plan or it becomes too challenging it will promote bad behaviors and lower morale. Marketing uses dated ideas such as offering "free" gift promotions in order to drive business but it wastes the sales staff time and company money. The customer has no real interest in buying a policy even if they are saving money, because they only want the free gift and if they don't get in the mail within a few days they are calling back wasting the sales staff demanding answers to when they will receive it, who do they need to speak to get is faster, can they pick the color or can the Hartford over night it. How is this productive?

Explore other reviews about The Hartford

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy career progression, great benefits.

Cons

Flex time is pretty strict

4.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, amazing PTO starting off, company promotes inclusivity and promotion from within.

Cons

The leadership structure seems too complicated. Soooo many team leads. Certain lines of business do not have options for switching teams if you do not get along with your manager.

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