Pros
The Hartford is a good place to work for especially starting out young. The growth opportunities are there if you look for them and put forth the effort. They proactvely have you work on a development plan. If you actually take the plan seriously because there are steps, then you will go places with this company. I began in the Customer Care department and stayed there for about two years. The job is fast paced and you need to keep a positive head on your shoulders. Most of the insureds and agents are very respectful and most importantly, professional. You are working with small businesses after all. The benefits package is decent. Medical is a little pricey but PTO allotment and requests for time off is actually very good. I became a top performer within a year just by doing my job and serving our clients. If you are not interested in customer service then this job is definitely NOT for you. It is 100% about servicing. The coaching you get is good. If you do something wrong they will tell you what it is and provide solutions as to correct it next time. It is a micro managed environment, simple as that. ALL call centers as far as I know are micro managed. The Audit department is completely laid back. The turn over rate in audit is VERY low, almost non-existent. The only reason there was an opening was because several of the reviewers are beginning to retire. I am young, the average age of a reviewer is probably mid forties to mid fifties.
Cons
The training is not the greatest for Audit. Customer care training was EXCEPTIONAL. I have a lot of respect for this company but do not plan to stay here more than 5 years unless I can get my foot in the door of becoming an auditor. The only reason I say this is that the compensation could definitely be higher. But like most companies, you must leave to get higher pay, but you can always come back to the company later if it fits you.