Pros
Benefits were excellent, especially for educational opportunities. Working experiences between departments was positive and motivating. Most employees are truly competent, care about colleagues and customers, and readily share their knowledge with others. There are many unsung heroes in field and home offices.
Cons
HR recruiting is notoriously slow and has become even slower to respond to candidates; they should remember that they are a first reflection of corporate culture. Employee complaints re: first-line managers are brushed away or turned back on staff; best option is to leave if manager becomes unmanageable, as transfers have been blocked. Celebrate differences in communications and work styles rather than seeking to hire and shape teams to suit manager predilections.