Not the entry level role for you! - Customer Relationship Specialist The Hartford Employee Review

3.0
Jul 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Gain entry-level customer service skills. The benefits begin day 1 and are really good.

Cons

If at all possible, do not take this role just to get your foot in the door! If you have a 4-year degree or are a recent graduate, brush up on your behavioral interviewing skills and apply for underwriting positions. You will be unnecessarily stuck in customer service when you could have started in a role making 15K-20K+ more to start. I've seen people make that mistake many times just because they didn't know.

Explore other reviews about The Hartford

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and people, manageable workload

Cons

Middle management seems disconnected from direct reports at times

4.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, amazing PTO starting off, company promotes inclusivity and promotion from within.

Cons

The leadership structure seems too complicated. Soooo many team leads. Certain lines of business do not have options for switching teams if you do not get along with your manager.

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