Poorly run department. - Associate Claim Representative The Hartford Employee Review

2.0
Dec 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Weekends off, training, generous paid time off. The Hartford as a company has many solid benefits, but in restructuring the Claims organization they seemed to have let them drift off and lose their way.

Cons

Poorly run. Northeast Auto was run into the ground long before I was hired. Basically they run the place like a call center. For a company touting a 200 year legacy, they don't even know how to onboard an employee. They were perfectly happy with crummy retention rates, even stating they were proud that not many of their employees were around the year prior. High volume, high stress, no rewards. This is a job you work at until you drop dead from a heart attack at 47.

Explore other reviews about The Hartford

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy career progression, great benefits.

Cons

Flex time is pretty strict

4.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, amazing PTO starting off, company promotes inclusivity and promotion from within.

Cons

The leadership structure seems too complicated. Soooo many team leads. Certain lines of business do not have options for switching teams if you do not get along with your manager.

See reviews by: Helpful|Rating|Date|All