Claim adjuster - Claims Adjuster The Hartford Employee Review

3.0
Jun 5, 2015
Recommend
CEO approval
Business Outlook

Pros

Pays the bills, secure job, builds customer service skills, good benefits, room for advancement if you survive the first few years

Cons

The survey system that they have is absolutely ridiculous, there are situations everyday in which your job entails you to make an insured unhappy for various reasons. Reasons that are out of your control. In these situations they expect you to miraculously obtain a good review from the insured. There is way too much emphasis put on these reviews compared to other metrics which are more in your control on a daily basis. The workload puts you in a position to fail. 40 hour weeks are a thing of the past.

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5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy career progression, great benefits.

Cons

Flex time is pretty strict

4.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, amazing PTO starting off, company promotes inclusivity and promotion from within.

Cons

The leadership structure seems too complicated. Soooo many team leads. Certain lines of business do not have options for switching teams if you do not get along with your manager.

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