Pay Drop, bonuses harder and harder to get, worked to the bone - Customer Service Representative The Hartford Employee Review

2.0
Dec 1, 2023
Recommend
CEO approval
Business Outlook

Pros

my coworkers were amazing & the best part about the job

Cons

promises of job growth not delivered as benchmarks/metrics increasingly impossible to meet, micromanagement to the max, accommodations for disability were not met, payment unfair and work demand extremely high/unrealistic

Explore other reviews about The Hartford

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy career progression, great benefits.

Cons

Flex time is pretty strict

4.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, amazing PTO starting off, company promotes inclusivity and promotion from within.

Cons

The leadership structure seems too complicated. Soooo many team leads. Certain lines of business do not have options for switching teams if you do not get along with your manager.

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