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The Hershey Company

Engaged Employer

More Merchandising, Less Selling - Retail Sales Representative The Hershey Company Employee Review

3.0
Aug 19, 2011
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits. Management is understanding for time needed off. Vacation increases each year. Company car and paid insurance. No office to report to. Good job out of college for first year.

Cons

Was hired as a sales rep and I do more merchandising than selling. Everything is sold in at headquarter level. There is so much sold in that you won't have a chance to sell. You have to deal with ignorant store managers that don't want anything to do with you. Your job is to get all candy that is sent in out of the back room and on to the sales floor. Seems easy right? it's not. Everyday you will fight with store managers to obtain display space so you can HELP them clean up their backrooms. At the same time you are working next to all these vendors making $10 an hour, yet you are supposed to feel professional. Did I mention all the Hershey reps need a bachelors degree? You are sweaty, you work in walmarts, and there is no brain work required. All the account mangers can't keep up with their jobs so they are always messing up on information making you look stupid in stores with pricing errors and relative information. They each have their own agenda and think you are their slaves when in their accounts, forgetting that you only have an hour in each store. Now for what you do at home! After working 9 hours in the field you come home to doing an average of 1.5 hours of emails and paper work. If you are trying to get promoted you are probably doing 3 hours. They send you so many boxes of coupons, (which you have no clue what account they are for due to lack of communication), so they end up sitting in your house till they expire. They send tons of huge displays that take up half of your garage. Your car is filled to the brim with displays so you look like a pack rat while driving. you need interenet to work but they don't pay for it, you need a cell to work but don't contribute to that. They used to let you have free candy but they took that away. If you are lucky you won't have a micromanager. Everyday I feel that I am behind, yet I'm a very hard worker. One of the top 10% in the company. You will always have Hershey on your mind when sleeping, on weekends, and on vacation. If they did not pay so well out of college, I would have been gone a long time ago. As far as promotions go....Management plays favorites.

Explore other reviews about The Hershey Company

5.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, training, great company!

Cons

I really can’t think of anything

1.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hybrid work (currently) allowed. Employee candy store and a (small) discount for Chocolate World

Cons

The company fired and outsourced to India 100s of American employees causing a direct impact on the local economy and nearly destroying their families. This is not a large town and being the largest non-Healthcare company in the area carries a responsibility that the board and executive level have failed to uphold. This is NOT the legacy that Milton would have liked to see his company become. Absolute downward tailspin in the IT space. After the outsourcing nearly every single employee in IT to India using one of the "consulting" firms to save money its going how you would expect. Lowest morale I've ever seen here, and I've been here a long time, people are looking for a new job to get out of the now toxic environment. The new C and Executive levels from Pepsi and Amazon are clueless about what is happening on the ground. Technical debt is piling up, projects are at a stand still and several quarters behind schedule, the infrastructure is not being maintained, outages and time to repair are increasing. The few people that are left and care about this legacy are stuck working endless hours cleaning up what little they can of the mess that the outsourcing firm has created. Exact same issues at FedEx, if you know their problems then beware. Story as old as outsourcing has been. New C level comes in, says he can save company money, outsources American jobs, vests his golden parachute, and then leaves. The employees are stuck holding the bag.

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