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The Hershey Company

Engaged Employer

College Grads: Proceed with Caution - Retail Sales Representative The Hershey Company Employee Review

2.0
Jun 10, 2016
Recommend
CEO approval
Business Outlook

Pros

Coming out of college, this job seemed ideal-- great benefits, company car, iPad, insurance, 401k, etc. They really take care of you. There's a lot of autonomy as you are the "CEO of your territory". Looks great to have the Hershey name on your resume when applying for another job. It's cool to tell your friends

Cons

I read reviews and didn't listen to the advice, but here I am giving it out myself..I went on the field day and thought I could handle this job for "18-24" months...really think this through if you are considering working as an RSR: you are basically a walmart employee. You are valued for your labor and not your insights. Hershey prides itself on being insights-driven, but when you get to the stores, the store managers could care less. After working this job 1 year out of college, I felt dumber. You get treated pretty badly in stores, with stores threatening to kick you out. It's hard to maintain a good relationship with stores and fulfill Hershey's priorities. I didn't go to a top tier university to spend my days building pallets in walmart. On top of that you are by yourself all day long. You see your manager maybe once a month and the only communication with your teammates is through email and phone calls. Coming out of a collaborative college environment, this is very difficult. Not to mention, Hershey will move you out where you don't know anyone, so it feels like you have no support system. You work 55 hours a week, so good luck making friends and maintaining relationships outside of work. And if you do make friends and get comfortable, to get promoted, you have to move. Promotions are very political--all about who you know. If you get stuck with a bad sales manager, good luck getting that promotion. And if you do get promoted, you'll be spending your days in convenience stores and spending your nights in hotels, so not much of an upgrade. If I had known all of this before taking the position, I would have reconsidered.

Explore other reviews about The Hershey Company

5.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, training, great company!

Cons

I really can’t think of anything

1.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hybrid work (currently) allowed. Employee candy store and a (small) discount for Chocolate World

Cons

The company fired and outsourced to India 100s of American employees causing a direct impact on the local economy and nearly destroying their families. This is not a large town and being the largest non-Healthcare company in the area carries a responsibility that the board and executive level have failed to uphold. This is NOT the legacy that Milton would have liked to see his company become. Absolute downward tailspin in the IT space. After the outsourcing nearly every single employee in IT to India using one of the "consulting" firms to save money its going how you would expect. Lowest morale I've ever seen here, and I've been here a long time, people are looking for a new job to get out of the now toxic environment. The new C and Executive levels from Pepsi and Amazon are clueless about what is happening on the ground. Technical debt is piling up, projects are at a stand still and several quarters behind schedule, the infrastructure is not being maintained, outages and time to repair are increasing. The few people that are left and care about this legacy are stuck working endless hours cleaning up what little they can of the mess that the outsourcing firm has created. Exact same issues at FedEx, if you know their problems then beware. Story as old as outsourcing has been. New C level comes in, says he can save company money, outsources American jobs, vests his golden parachute, and then leaves. The employees are stuck holding the bag.

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