Lack of communication - Anonymous employee The Jackson Laboratory Employee Review
2.0
Mar 22, 2026
Anonymous employee
Current employee
Recommend
CEO approval
Business Outlook
Pros
Good salary, great team, impressive work being done there
Cons
Total lack of communication, including from CEO/leadership, heads of departments, and between departments.
The Jackson Laboratory Response
3mo
Thank you for taking the time to share your feedback and for highlighting the positive aspects of your experience. We recognize the importance of effective communication and appreciate you sharing your perspective. Feedback like this is valuable as we continue to reflect and improve. We wish you continued success.
Explore other reviews about The Jackson Laboratory
5.0
Jun 26, 2026
Anonymous intern
Former intern, less than 1 year
Recommend
CEO approval
Business Outlook
Pros
Attentive, caring and has the best intentions
Cons
Outdated systems and slow-moving processes
The Jackson Laboratory Response
2w
Thank you for sharing your experience as an intern at JAX! We’re glad you felt supported by the team, and we appreciate your feedback. We are always looking to improve at JAX and your input is valuable. We wish you all the best in your future endeavors!
Long commutes with tight time accountability due to newer rules. No more leniency for weather or traffic related tardiness that is common in Maine. Constantly changing rules and expectations are making the job impossible. Failure to meet new expectations lead to no finishes or raises or tuition reimbursement. Forced overtime in Ellsworth location with so.e employees being sent from Bar Harbor to cover. Seems like a sinking ship and I would not recommend anyone I liked for a job here.
The Jackson Laboratory Response
4w
Thank you for your feedback and for your many years of dedication to JAX. Feedback like yours is important as we continue working to improve the employee experience. Thank you for sharing your perspective.
If you have specific concerns or would like to discuss further, please feel free to reach out to us directly by contacting our HR office or submitting a Workday Help case.