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The Jackson Laboratory

Engaged Employer

Not recommended for IT work. - Anonymous employee The Jackson Laboratory Employee Review

1.0
Feb 19, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The campus is very nice, with interesting things happening. There are a lot of nice people, good health club if you work in the Bar Harbor office. The work is ultimately for a good cause, assuming you don't have strong beliefs against true medical animal testing. Mice are treated well.

Cons

This review is for IT only. I don't know what it's like to work on the sciences or mouse room side. The Jackson IT department is sadly disfunctional. Site staff are afraid to rock the boat, so things are slow to change. The IT consumer groups are really running the show, though they don't have the IT background to do this properly. The systems are badly hacked together, with numerous manual processes baked in. Working in Jackson IT is somewhere between functioning as a software engineer and as an admin assistant.

Explore other reviews about The Jackson Laboratory

5.0
Jun 26, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Attentive, caring and has the best intentions

Cons

Outdated systems and slow-moving processes

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The Jackson Laboratory Response
2w
Thank you for sharing your experience as an intern at JAX! We’re glad you felt supported by the team, and we appreciate your feedback. We are always looking to improve at JAX and your input is valuable. We wish you all the best in your future endeavors!
2.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits are decent

Cons

Long commutes with tight time accountability due to newer rules. No more leniency for weather or traffic related tardiness that is common in Maine. Constantly changing rules and expectations are making the job impossible. Failure to meet new expectations lead to no finishes or raises or tuition reimbursement. Forced overtime in Ellsworth location with so.e employees being sent from Bar Harbor to cover. Seems like a sinking ship and I would not recommend anyone I liked for a job here.

avatar
The Jackson Laboratory Response
1mo
Thank you for your feedback and for your many years of dedication to JAX. Feedback like yours is important as we continue working to improve the employee experience. Thank you for sharing your perspective. If you have specific concerns or would like to discuss further, please feel free to reach out to us directly by contacting our HR office or submitting a Workday Help case.
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