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The Jackson Laboratory

Engaged Employer

Senior professionals considering relocation to work at the Jackson Lab in Bar Harbor should be very careful - Manager The Jackson Laboratory Employee Review

1.0
Jun 19, 2013
Recommend
CEO approval
Business Outlook

Pros

The Lab is situated in a very beautiful remote rural area with a combination of mountain and seashore attractions and the proximity of the Acadia National Park, and is a dream for an outdoor enthusiast (although this can be a serious “con” for those who have no such inclinations and prefer an urban or suburban lifestyle). Working to support the mission of the lab in conducting and promoting research into causes and potential cures for human disease is very gratifying, and was my primary motivation for seeking a position with the Lab. It has great healthcare coverage. Most of the people at all levels of the organization who work there are extremely conscientious, dedicated and diligent individuals with whom I enjoyed collaborating during my time there.

Cons

A caveat - I worked in the area responsible for inventory management, marketing and sales, so my comments don’t necessarily generalize into the science and educational areas. I understood I was being hired to help introduce new approaches to managing operations and related quality assurance issues but I found the senior management, as much as they paid lip service to “developing a quality culture”, reluctant to engage in any serious assessment of how they do business or set any meaningful strategic direction for making operational improvements. Ideas which didn’t align with current practices were typically poorly received, and persistence in promoting such ideas precipitated challenges to personal competency and motivation. Several senior managers were heavy-handed in treatment of subordinates, and expected similar treatment to be shown down the line – resistance elicited the same sort of non-professional criticism. Initially, I questioned myself, but found several other people over time with similarities in professional background and aspirations whose experiences echoed my own. Another obstacle to succeeding in an operations-based role is the dependence on IT, and that group, which apparently suffered challenges for years, continued to address issues with its own operations and turnover while I was there and shortly after I left. After a year, the dissonance was greater than I would tolerate, so I resigned my position. Alternatives for professional work in the area are very limited, including at the Lab. I applied for two other positions in other areas in the Lab (one before, and the other after I resigned), but in both cases the original job postings were pulled, and job descriptions re-written and then re-posted after I initially applied.

Explore other reviews about The Jackson Laboratory

5.0
Jun 26, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Attentive, caring and has the best intentions

Cons

Outdated systems and slow-moving processes

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The Jackson Laboratory Response
2w
Thank you for sharing your experience as an intern at JAX! We’re glad you felt supported by the team, and we appreciate your feedback. We are always looking to improve at JAX and your input is valuable. We wish you all the best in your future endeavors!
2.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits are decent

Cons

Long commutes with tight time accountability due to newer rules. No more leniency for weather or traffic related tardiness that is common in Maine. Constantly changing rules and expectations are making the job impossible. Failure to meet new expectations lead to no finishes or raises or tuition reimbursement. Forced overtime in Ellsworth location with so.e employees being sent from Bar Harbor to cover. Seems like a sinking ship and I would not recommend anyone I liked for a job here.

avatar
The Jackson Laboratory Response
1mo
Thank you for your feedback and for your many years of dedication to JAX. Feedback like yours is important as we continue working to improve the employee experience. Thank you for sharing your perspective. If you have specific concerns or would like to discuss further, please feel free to reach out to us directly by contacting our HR office or submitting a Workday Help case.
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