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The Jackson Laboratory

Engaged Employer

Research takes a backseat to production - Laboratory Technician The Jackson Laboratory Employee Review

2.0
Dec 25, 2013
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers, clean working environment, well maintained facilities and unskilled workers are trained to be Animal Care Technicians. Supports workers pursing college degrees. Gym & fitness classes on-site.

Cons

Lack of competition has resulted in mediocre pay scales and diminishing pay raises. Meanwhile assets of the corporation have increased greatly in recent years [new facilities in CA, CT and ME]. Lab employees are often highly skilled, underrated and overworked to the point of personal injury (carpal tunnel being the most common) and stress (burnout). [Employee turnover in my department is roughly 40% every six months.] Unskilled worker opportunities are highly limited and demanding. Most skilled jobs in the research and services departments require a science degree and years of prior experience. Employees are not permitted to learn skills (taught on-site) not required for their immediate position, but those skills are often required to apply for a better position.

Explore other reviews about The Jackson Laboratory

5.0
Jun 26, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Attentive, caring and has the best intentions

Cons

Outdated systems and slow-moving processes

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The Jackson Laboratory Response
2w
Thank you for sharing your experience as an intern at JAX! We’re glad you felt supported by the team, and we appreciate your feedback. We are always looking to improve at JAX and your input is valuable. We wish you all the best in your future endeavors!
2.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits are decent

Cons

Long commutes with tight time accountability due to newer rules. No more leniency for weather or traffic related tardiness that is common in Maine. Constantly changing rules and expectations are making the job impossible. Failure to meet new expectations lead to no finishes or raises or tuition reimbursement. Forced overtime in Ellsworth location with so.e employees being sent from Bar Harbor to cover. Seems like a sinking ship and I would not recommend anyone I liked for a job here.

avatar
The Jackson Laboratory Response
1mo
Thank you for your feedback and for your many years of dedication to JAX. Feedback like yours is important as we continue working to improve the employee experience. Thank you for sharing your perspective. If you have specific concerns or would like to discuss further, please feel free to reach out to us directly by contacting our HR office or submitting a Workday Help case.
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