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The Jackson Laboratory

Engaged Employer

Only because..."What else is there?" - Technician The Jackson Laboratory Employee Review

3.0
Aug 20, 2014
Recommend
CEO approval
Business Outlook

Pros

Retirement, Benefits, Outward facing mission to cure human disease.

Cons

Congested traffic 6 months of the year. Place people in positions of authority that have no ability to deal with people. Management has a "good-ole'-boys" mentality. COO with severe Napoleon complex. - more concerned about himself/salary/getting ahead than others. He is there to be served by the organization...not to serve the organization. Management doesn't like people who think for themselves...they only want a "yes" person. Their excuse for wanting a "yes" person is "customer service". Management knows that there isn't much in this area and exploits the fact. CEO (Liu) is dis-connected and either doesn't see COO's (Charles Hewett) poor management practices or doesn't care. They like to hire outside and pay a lot more than people doing the same jobs for longer periods of time. Some departments have 50 people and of that 50 are 21 managers....talk about a leaning tower! 'Hand-picked' and created jobs for senior management's favorite people.

Explore other reviews about The Jackson Laboratory

5.0
Jun 26, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Attentive, caring and has the best intentions

Cons

Outdated systems and slow-moving processes

avatar
The Jackson Laboratory Response
2w
Thank you for sharing your experience as an intern at JAX! We’re glad you felt supported by the team, and we appreciate your feedback. We are always looking to improve at JAX and your input is valuable. We wish you all the best in your future endeavors!
2.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits are decent

Cons

Long commutes with tight time accountability due to newer rules. No more leniency for weather or traffic related tardiness that is common in Maine. Constantly changing rules and expectations are making the job impossible. Failure to meet new expectations lead to no finishes or raises or tuition reimbursement. Forced overtime in Ellsworth location with so.e employees being sent from Bar Harbor to cover. Seems like a sinking ship and I would not recommend anyone I liked for a job here.

avatar
The Jackson Laboratory Response
1mo
Thank you for your feedback and for your many years of dedication to JAX. Feedback like yours is important as we continue working to improve the employee experience. Thank you for sharing your perspective. If you have specific concerns or would like to discuss further, please feel free to reach out to us directly by contacting our HR office or submitting a Workday Help case.
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