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The Jackson Laboratory

Engaged Employer

Greed in Management - Animal Care Technician The Jackson Laboratory Employee Review

3.0
Feb 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, middling pay, ostensible possibility for career advancement without a degree if you choose to go into management.

Cons

The new leadership is entirely focused on profits, while maintaining the veneer of a "nonprofit". Upper management is condescending and greedy, talking down to hourly employees while earning paychecks roughly equivalent to their yearly salaries. Two weeks ago they announced we made a very large amount of "profit" (their own word)[We were given a number but I am not sharing it for fear of retaliation]. This week they announced a round of layoffs that cut 20% of an entire team, with seemingly no eye towards job performance. Benefits and career opportunities have been steadily declining, as has the focus on the concepts that define us as a non-profit.

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The Jackson Laboratory Response
1y
Thank you for your feedback and for being a part of our team. Your experience is valuable to us, and we will take it into consideration as we strive to create a better work environment for all employees. We are also working on initiatives to ensure that all team members have opportunities for professional growth and development. We are committed to our mission as a non-profit and will work towards maintaining a supportive and mission-driven culture. If you have any specific suggestions or would like to discuss further, please feel free to reach out to us directly. Additionally, you can contact our HR team for support by reaching out to our office or submitting a Workday Help case.

Explore other reviews about The Jackson Laboratory

5.0
Jun 26, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Attentive, caring and has the best intentions

Cons

Outdated systems and slow-moving processes

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The Jackson Laboratory Response
2w
Thank you for sharing your experience as an intern at JAX! We’re glad you felt supported by the team, and we appreciate your feedback. We are always looking to improve at JAX and your input is valuable. We wish you all the best in your future endeavors!
2.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits are decent

Cons

Long commutes with tight time accountability due to newer rules. No more leniency for weather or traffic related tardiness that is common in Maine. Constantly changing rules and expectations are making the job impossible. Failure to meet new expectations lead to no finishes or raises or tuition reimbursement. Forced overtime in Ellsworth location with so.e employees being sent from Bar Harbor to cover. Seems like a sinking ship and I would not recommend anyone I liked for a job here.

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The Jackson Laboratory Response
1mo
Thank you for your feedback and for your many years of dedication to JAX. Feedback like yours is important as we continue working to improve the employee experience. Thank you for sharing your perspective. If you have specific concerns or would like to discuss further, please feel free to reach out to us directly by contacting our HR office or submitting a Workday Help case.
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