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The Jackson Laboratory

Engaged Employer

Great starting position - Research Assistant The Jackson Laboratory Employee Review

3.0
Jul 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Quick to hire, get the experience needed to transfer out of the role

Cons

The organization suffers from weak management, often driven by individuals who appear to have advanced based on tenure rather than leadership ability. This has resulted in a culture where accountability is inconsistent—productive employees are overburdened while underperformers face little consequence. The lack of effective workforce management and reluctance to address difficult personnel issues has created inefficiencies and low morale among those who are committed to doing their jobs well.

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The Jackson Laboratory Response
11mo
Thank you for your thoughtful feedback and for your long-standing commitment to JAX. We’re glad to hear you’ve found value in the experience gained through your role. We understand that effective leadership, equitable workloads, and a culture of accountability play a critical role in supporting our employees and maintaining morale. When concerns are raised, we take them seriously and appreciate feedback like yours as it helps us continuously evaluate and strengthen our practices. If you have specific concerns or would like to discuss further, please feel free to contact us directly by reaching out to our HR office or submitting a Workday Help case.

Explore other reviews about The Jackson Laboratory

5.0
Jun 26, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Attentive, caring and has the best intentions

Cons

Outdated systems and slow-moving processes

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The Jackson Laboratory Response
2w
Thank you for sharing your experience as an intern at JAX! We’re glad you felt supported by the team, and we appreciate your feedback. We are always looking to improve at JAX and your input is valuable. We wish you all the best in your future endeavors!
2.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits are decent

Cons

Long commutes with tight time accountability due to newer rules. No more leniency for weather or traffic related tardiness that is common in Maine. Constantly changing rules and expectations are making the job impossible. Failure to meet new expectations lead to no finishes or raises or tuition reimbursement. Forced overtime in Ellsworth location with so.e employees being sent from Bar Harbor to cover. Seems like a sinking ship and I would not recommend anyone I liked for a job here.

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The Jackson Laboratory Response
4w
Thank you for your feedback and for your many years of dedication to JAX. Feedback like yours is important as we continue working to improve the employee experience. Thank you for sharing your perspective. If you have specific concerns or would like to discuss further, please feel free to reach out to us directly by contacting our HR office or submitting a Workday Help case.
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