Does The Key Program pay their employees well?

According to anonymously submitted Glassdoor reviews, The Key Program employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at The Key Program. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at The Key Program?

57% of The Key Program employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Key Program 2.1 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Key Program?

Residential Caseworker (12) , Caseworker (7) , Case Worker (4) , Residential Counselor (4) , Residential Case Worker (3) , Service Coordinator (3) , Outreach and Tracking Caseworker (2)

What are the pros of working at The Key Program according to real employee reviews?

"Learn more for your field and great coworkers" ((in 3 reviews)); "Learned a lot at kob" ((in 3 reviews)); "Good trainings." ((in 3 reviews))

What are the cons of working at The Key Program according to real employee reviews?

"Horrible management, of you want your mental health to get messed up, you go and work there." ((in 10 reviews)); "Long hours and demands." ((in 6 reviews)); "Burn out Low pay Long hours" ((in 5 reviews)); "Lack of supervision and support by supervisors/ directors." ((in 3 reviews))

What are the top reviewed The Key Program locations?

Springfield , Providence , Methuen , Pittsfield , Fall River , Greenfield , Worcester , Phoenix , Portland , Waltham , Grafton

Skip to content Skip to footer

Notifications

The Key Program

The Key Program reviews

middle management - Anonymous employee The Key Program Employee Review

4.0

Mar 13, 2016

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The management cares about the youth they are serving. They make a strong effort to ensure that the needs of the youth come before anything. There are very high expectations that the employees work within the same mindset. If that is not your passion, this is not the job for you

Cons

The residential case workers are truly overwhelmed. There does not appear to be a great deal of support for the position. Some very talented individuals come to work for the agency and may leave quickly due to feeling overworked. The human resources department needs to put forth a stronger effort to recruit staff.

Explore other reviews about The Key Program

5.0

Jan 23, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

excellent leadership and staff support

Cons

there was not any downside

4.0

Mar 17, 2026

Shift supervisor

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits A lot of extra money if you want overtime Supportive co-workers Good upward mobility if you work days

Cons

Difficult to get holidays off Essential work, so you're stuck if another shift is late Higher ups feel disconnected from the program itself Awful upward mobility if you work nights

See reviews by: Helpful|Rating|Date|All

Jobs at The Key Program

Overnight Awake Shiftworker, Springfield, MA

SOCIAL WORK EVALUATOR, Waltham, MA

Overnight Awake Shiftworker, Greenfield, MA

Overnight Awake Shiftworker, Methuen, MA

Youth Counselor, Worcester, MA

The Key Program reviews FAQs

The Key Program reviews The Key Program review

The Key Program

middle management - Anonymous employee The Key Program Employee Review

Explore other reviews about The Key Program

Jobs at The Key Program

The Key Program reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

The Key Program reviews FAQs

Jobs at The Key Program