Do not come here. - Anonymous employee The Mx Group Employee Review

1.0
Mar 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many years ago. MX was an incredibly supportive and nurturing agency. A rare gem. But with the change of leadership, an inexperienced CEO, an acquisition that went south quickly, and annual end of year layoffs, the agency became a tragic place of employment. Not located in Chicago, they are located in a very sad business park, where hopes and dreams go to die. Leadership is crude at best. Screaming is common. Pay increases are deplorable, and morale has left the building. MX could be a case study of how to ruin a great agency that years ago had a healthy work/life balance and tons of enthusiastic morale. I've been asked more than once to provide a review to help these glassdoor numbers and I finally agreed. The only reason I stay is because the job market is so tough right now. I've been interviewing for over a year. Another problem is that several senior leaders have been here for 20 years with no experience elsewhere. They bring nothing new to the table, as their experience is extremely sheltered and limited but I doubt they're marketable beyond these walls. They accept and support status quo thinking. It's truly just a very sad place to work. It's depression personified. Everyone hates it. Maybe quietly, maybe conversationally. But MX is loathed from within.

Cons

There was a mass exodus of partners, many of which were so great but couldn't bang their head against the walls anymore. The same problems exist and happen over and over and over. Every new website is like they've never created one before. It's amazing. No process, nothing that makes sense, timelines that are nonsense, and budgets to be blown. People who know what they're doing have no influence. And are too buried to make changes. Or won't be heard.

Explore other reviews about The Mx Group

5.0
May 29, 2023
Recommend
CEO approval
Business Outlook

Pros

The people and company culture are amazing. The workload can be a little intense sometimes, but Mx takes the extra step to ensure an awesome work environment filled with amazing people. I felt a great deal of support, not just in day-to-day activities but career growth as well, especially from my managers. I never felt dumb asking questions. There was always someone willing to help. I felt like I was truly part of a team.

Cons

A typical workday is very meeting-heavy making focus time difficult to come by.

1
2.0
May 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

MX Group has talented individual contributors, but the agency is weighed down by stagnant leadership and a culture that discourages innovation. Much of upper and middle management has remained in place for well over a decade, and it shows. There’s very little fresh thinking, limited professional evolution, and an overwhelming sense of complacency that has slowly filtered through the organization. The leadership culture feels extremely risk-averse. Sandbagging is common, and employees are encouraged to protect themselves rather than push boundaries or experiment with new ideas. Outside-the-box thinking is often punished unless it originates directly from senior leadership, which creates an environment where creativity and initiative are stifled instead of rewarded. The office culture itself feels dated and overly rigid. There’s an intense clock-watching mentality that makes the environment feel more like a call center than a modern digital agency. For a company branding itself around Chicago talent and innovation, the location and atmosphere feel disconnected from that identity. Compensation is below industry averages for many roles, though benefits are acceptable. The company would benefit greatly from healthy turnover and the introduction of new perspectives, modern best practices, and leadership willing to embrace change. Unfortunately, the current culture seems resistant to exactly that. The CEO works hard, but the leadership style often feels out of place for a modern digital agency. Ultimately, the company feels stuck between what it once was and what it needs to become. Without meaningful cultural and leadership evolution, the long-term outlook feels concerning. P.S. - There is a silent/ private acknowledgement that the overwhelming majority of employees want out, but have a difficult time landing new roles as they continue to waste away at MX.

Cons

Virtually everything, besides a few select employees

5
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