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The Ohio State University Wexner Medical Center

Engaged Employer

Good benefits but overwhelming call volume and poor communication - Patient Account Coordinator The Ohio State University Wexner Medical Center Employee Review

4.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Insurance and benefits, pto, remote work

Cons

Insane call volume for the amount of representatives. Lack of communication from OSU about billing changes that affect patients, giving us no information to give angry patients.

Explore other reviews about The Ohio State University Wexner Medical Center

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Reasonable workload and work-life balance, great benefits, good pay

Cons

None - you are treated well there

4.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone is friendly, the management is great and flexible.

Cons

Theres a lot more meetings and talking about treatment plans instead of just doing it

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