The Garbage Fire of Secondhand Fashion - Copy Writer The RealReal Employee Review

1.0
Nov 5, 2018
Recommend
CEO approval
Business Outlook

Pros

Occasional Free Food, You get to work with cool and often rare pieces of clothing, You get to meet a few people who share the same values as you about clothes

Cons

10 hour work days, Oversaturation of people doing the same job, Managers have little to no education or knowledge of menswear, management gets paid ~2.5 times what you make, unless you've been working this 17/hr job for over a year and a half there is no room for upward movement, little to no room for overtime unless you sign up early and are willing to come in on one of your days off... I started working for this company because I believed in their values, their values internally are crap. Copywriters have no opportunity to make overtime, the benefits are pretty decent if you're fine with 20% of your paycheck being siphoned away. Management does not care about anyone in this position, your voice is worthless, trust me, I tried. They will constantly change what they want out of you under the guise of the company "still being a startup" despite once making all of the copywriters take an hour out of their day to see the UMs celebrating in Las Vegas about making over ~500 million in gross revenue half-way through 2018. People constantly brag about swiping items, whether it is from the physical store or the warehouse. I would see coworkers intentionally damage merchandise if they didn't want to write copy for it, brought this to management and they did nothing. They had a 2 minute speech on it during the morning meeting, but it was never fully addressed. I could go on for so many more paragraphs, but basically DONT WORK HERE AS A COPYWRITER.

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5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great coworkers - Handle fun products - Front line works their tails off

Cons

- Senior Leaders (some Sr. Mgrs, mainly Directors and up) really don't do much but sit in meetings and blame their teams for their leadership deficiencies. Not to mention they love to never be in office but can't wait to tell you why you should be there. - Changes are constant: Quality Standards, SOPs, Order of Ops, CRM - With little to no training or guidance. The 3 auth centers operate "the same" but really there are drastic process differences in each along with leadership. - Leaders do anything to deflect blame and responsibility. The front lines are worked to exhaustion with unrealistic goals (if TRR was serious about their standards and what they offer).. Rather, people process at lightning speeds just to fill the warehouse with garbage. - Sr leaders of Operations quell issues and disguise problems to C Suite - Toxicity within leadership, everyone is playing defense which does not help solving problems. - No feedback is taken, ideas are shot down. - Vacations/breaks dont exist if you are a leader. No respect for time off. - Churn and churn. Front line staffing is a revolving door.

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