I'm a current software engineer doing web development. - Software Engineer The RealReal Employee Review

4.0
May 12, 2014
Recommend
CEO approval
Business Outlook

Pros

My colleagues are smart, motivated, caring, and enjoyable people. We give each other honest feedback and learn from each other. We've got a nice ping pong culture going.

Cons

At points, I get too much pressure from the business side to accomplish tasks that require time and thought to complete intelligently. When I first joined the company a year ago, the development pace was frenetic as we were just launching a full rewrite of the site. Unfortunately, the first wave of mostly contracted developers were lacking in the skills needed to make a well organized, well functioning site. After some while, we've managed to stabilize and now build better features. There is not enough climate control here in our main warehouse. On hot days, it gets too hot inside.

Explore other reviews about The RealReal

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great coworkers - Handle fun products - Front line works their tails off

Cons

- Senior Leaders (some Sr. Mgrs, mainly Directors and up) really don't do much but sit in meetings and blame their teams for their leadership deficiencies. Not to mention they love to never be in office but can't wait to tell you why you should be there. - Changes are constant: Quality Standards, SOPs, Order of Ops, CRM - With little to no training or guidance. The 3 auth centers operate "the same" but really there are drastic process differences in each along with leadership. - Leaders do anything to deflect blame and responsibility. The front lines are worked to exhaustion with unrealistic goals (if TRR was serious about their standards and what they offer).. Rather, people process at lightning speeds just to fill the warehouse with garbage. - Sr leaders of Operations quell issues and disguise problems to C Suite - Toxicity within leadership, everyone is playing defense which does not help solving problems. - No feedback is taken, ideas are shot down. - Vacations/breaks dont exist if you are a leader. No respect for time off. - Churn and churn. Front line staffing is a revolving door.

1
See reviews by: Helpful|Rating|Date|All