A Few Good Men - Anonymous employee The RealReal Employee Review

2.0
Feb 15, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free lunches 4x a week - but word is that this will be a thing of the past come May 2016. There are a few bright, inspiring players here that make truly meaningful contributions. Most of these people though, are unappreciated, undervalued, bullied and being driven out by managers who are threatened by them. Many reviewers mention free lunches and making friends as part of the "pros" of working here. Yes - free lunches are great until they're gone. And yeah you'll make friends because misery loves company.

Cons

If you are not hired as a director or senior manager you will probably hate working here. Company is obsessed with improving it's reputation but does no real work to actually improving the culture. Speaking of the culture... it's terrible. Managers here will take credit for your ideas, freak out over very reasonable PTO requests and are all-around gossipy and catty. Common theme amongst employees who have recently quit - they take long, extended vacations without a job lined up. Some have even quit to "finally go on a honeymoon". What does that tell you? If your management style is to be oppressive, argumentative and childish - you will thrive here. If you enjoy being bullied, working too much and being treated like a lesser being, take an entry-level job here. If you are a normal person, run far away.

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5.0
May 8, 2026
Recommend
CEO approval
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Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great coworkers - Handle fun products - Front line works their tails off

Cons

- Senior Leaders (some Sr. Mgrs, mainly Directors and up) really don't do much but sit in meetings and blame their teams for their leadership deficiencies. Not to mention they love to never be in office but can't wait to tell you why you should be there. - Changes are constant: Quality Standards, SOPs, Order of Ops, CRM - With little to no training or guidance. The 3 auth centers operate "the same" but really there are drastic process differences in each along with leadership. - Leaders do anything to deflect blame and responsibility. The front lines are worked to exhaustion with unrealistic goals (if TRR was serious about their standards and what they offer).. Rather, people process at lightning speeds just to fill the warehouse with garbage. - Sr leaders of Operations quell issues and disguise problems to C Suite - Toxicity within leadership, everyone is playing defense which does not help solving problems. - No feedback is taken, ideas are shot down. - Vacations/breaks dont exist if you are a leader. No respect for time off. - Churn and churn. Front line staffing is a revolving door.

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