Immature Management - Restaurant Manager The SSA Group Employee Review

1.0
Dec 24, 2017
Recommend
CEO approval
Business Outlook

Pros

Seeing the animals every day is fun, and interacting with guests is rewarding.

Cons

Managers are mostly in their 20s. Experienced employees are unappreciated and eventually leave. Scheduling doesn't consider personal life, and days off are usually split. Rude and vindictive behavior is common. The most highly compensated can often be found playing games on their phones or watching sports. PT employees are charged for meals automatically while FT eats free - if HR gets payroll right. Workforce is diverse overall except for upper management. Conduct cultural sensitivity training.

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The SSA Group Response
8y
Working at a Zoo is pretty cool and we agree, seeing the animals every day is quite a treat! We're sorry to hear that your experience with SSA doesn't match that same positive feeling. We do appreciate you taking the time to alert us of these situations you experienced. Culture and employee engagement is something we continually look at and develop. While it can and will be a work in progress, we will continue to strongly fight for a great culture. We will look into your above comments as to ensure positive experiences for all members of the SSA family. We hope you have a great start to the new year!

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5.0
Feb 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff, fun events and good hours

Cons

Sometimes temporary employees that don't care

3.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

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Cons

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