Worst job I've ever had - Guest Service Associate The SSA Group Employee Review

1.0
Apr 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Free zoo membership after 3 months.

Cons

Constant rule changes, managers have no respect for anyone unless you are a suckup to them, you have no idea if your hours will actually line up with the schedule that's made, they will change your schedule multiple times in one day and tell you "sorry that's how the business goes", drama is a guarantee for no reason considering how easy the job is, and don't even bother complaining to management because they won't listen and they'll talk about private conversations to everyone. DO NOT WORK HERE YOUR MENTAL HEALTH WILL THANK YOU.

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The SSA Group Response
3y
Open feedback like this will only help us to continue to get better and we are taking your shared comments seriously. We would like to work through this with you if you would like to contact our People Department at peopledepartment@thessagroup.com.

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5.0
Feb 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff, fun events and good hours

Cons

Sometimes temporary employees that don't care

3.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Hours were flexible. Management was nice.

Cons

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