Underpaid & Under Appreciated - Food and Beverage The SSA Group Employee Review

2.0
Aug 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Overall is working at the zoo & friendly coworkers. Flexible schedule.

Cons

You are just a number to management. General managers are always in the office and don’t know employee names and always gone early. Supervisors are mostly friendly. No chance for advancement or raise. No tips.

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The SSA Group Response
1y
While it’s never fun to read negative feedback, we do appreciate you sharing your comments. We apologize that your experience with the SSA family was not up to the standards we pride ourselves on. Our culture is something we work hard at, but we know we’re not perfect and continue to find opportunities to improve. We are looking into what you shared but would also love to talk more in depth with you about your time with SSA if you’d be willing to connect? You can reach us at peopledepartment@thessagroup.com

Explore other reviews about The SSA Group

5.0
Feb 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff, fun events and good hours

Cons

Sometimes temporary employees that don't care

1.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Zoo is or should be a Happy place It starts off fun until you see You do most of the work and get nominal hours- bad pay- nasty rude environment

Cons

Angry Nasty ops managers who use you all over the park for work non food related and in roles that is not Food Prep- no thank you- they cut your hours constantly for low turnout

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