Awful management practice - Grounds Associate The SSA Group Employee Review

1.0
Jun 14, 2025
Recommend
CEO approval
Business Outlook

Pros

-great co-workers -get to work at a zoo

Cons

-Completely exploitive, rude, and entitled management with awful communication skills. Lots of hardworking employees are quitting because we're constantly being threatened and condescended to by multiple higher-ups for things as basic as asking for clarification. You might also get blamed for management's shortcomings of their own policies. If the manager decides he doesn't like you, or he's just having a bad day, he will cut your hours last minute, write you up for non-offenses, antagonize you, and embarrass you in front of your co-workers. Concerns have been brought to hr as well as the regional SSA manager multiple times, yet the only response we get is corporate appeasement picnics with corn-hole. We are treated like actual children. -They do not pay their employees equally, and none of us are paid nearly enough. We are constantly lied to about pay policy, for example: The current grounds manager told an employee that if you don't notify management first, you will not be paid for any overtime hours you work (Quite sure that is illegal). At least one employee was lied to about their wages when they were hired. Apparently, driving the trash truck went from $17/hr to $12/hr, (also according to the grounds manager). -Scheduling is lacking in a lot of areas. Longstanding employees are not prioritized, sometimes your schedule is changed in the middle of the day/week without notice. You may be sent home in the middle of the day. Your time means nothing. They blame this on a change in leadership, but it's been happening since well before. -It's a lot of walking in all of Michigan's seasons, in between cleaning up after guests. Policy has also recently changed, so we're currently banned from taking any kind of break in closets, other staff buildings, or anywhere in public view, which leaves.... nowhere?

Explore other reviews about The SSA Group

5.0
Feb 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff, fun events and good hours

Cons

Sometimes temporary employees that don't care

3.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Hours were flexible. Management was nice.

Cons

Automobile safety is an issue during busy weekend days. Had stuff stolen and window broken.

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